One of the most effective but unconventional ways I've hired people wasn't through job ads or recruiters—it was through referrals from suppliers and homeowners we worked with. At first, I thought the only way to grow a crew was the usual route: post jobs online, sort through applications, interview, and hope for the best. But what I found is that roofing is a tough trade, and a polished resume doesn't always mean the person can handle the heat, the pace, and the responsibility that comes with this line of work.
The shift happened when one of our suppliers told me about a guy who was reliable, showed up every day for other contractors, and was looking for steadier work. I gave him a shot, and he turned out to be one of the most dependable crew members I've ever had. After that, I started leaning into it. Homeowners would mention a nephew or cousin looking for steady pay. Suppliers would quietly recommend someone they trusted. These weren't traditional hires, but they came with credibility because someone I trusted vouched for them.
To measure how well it worked, I looked at retention and reliability compared to hires from job boards. The difference was clear. Referral-based hires stayed longer, adapted faster, and fit better with the way we run jobs. Crews became tighter, turnover dropped, and projects ran smoother. That saved us time, reduced mistakes, and gave homeowners a better experience.
That's when it clicked for me. Sometimes the best people don't come through the formal process. They come from relationships and trust built in the community. For me, that unconventional path to hiring has been more valuable than any traditional method I've tried.